January 20,2026
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March 28, 2020
Dear Homeowner or Resident, This letter is being included with the quarterly water bill to all homeowners and residents in a community effort to let everyone know we understand this is a time of hardship for some and everyone has been impacted in one way or another. During this pandemic, all water users’ water was restored, regardless of the current payment status and no one will be shut off due to lack of payment until the crisis is over. Should you find yourself in a hardship, please contact Utility Services at 702-556-8069 or Tricia Pintar at 702-772-2407. We will work with you. Late fees have been suspended temporarily and for accounts past due prior to this crisis, you still owe the outstanding amount plus the current quarter. Please contact us to make payment arrangements. We have some residences with leaks on the homeowner side of the water box and others who are draining pools or allowing water to run off the property. This is a reminder to everyone, water is to stay on your property, if you need to drain a pool or water the yard, keep all water on the property, contact us for more information and ideas on how to accomplish that. Water running down the street and leaks not repaired in a timely fashion, will be assessed the water waste fee of $75. We have a new board is as follows: Tricia Pintar – President Joe Meza – Vice President Don Layton – Treasurer Linda Knudsen – Secretary John Hunt – Water Master Richard Avila – Board Member Tonya Johnson – Board Member The Hillcrest Manor Water Users Association has a website where you can obtain emergency information and updates, the current board meeting minutes will be published to create transparency. Anyone wishing to get more information can access the website or talk to Utility Services or one of the board members listed. The website is www.hmwua.org there are contact links on the website as well as other useful information. We are a community and we are all in this together, please stay safe and if you are in need, reach out. Please don’t assume we know your situation, if you don’t contact us, we won’t do it for you. Hillcrest Manor Water Users Association Marzo 28, 2020 Estimado propietario o residente. Esta carta se incluye con la factura trimestral del agua a todos los propietarios y residentes en un esfuerzo comunitario para que todos sepan que entendemos que este es un momento de dificultades para algunos y todos durante esta pandemia. Se restablecio el agua de todos los usuarios de agua , independientemente del estado de su pago actual , a ningun usuario se le cortara el agua por falta de pago. mientras que exista esta pandemia y hasta que la crisis haya terminado. si se encuentra en una situacion dificil de pagar , comuniquese con servicios publlicos al 702-556-8069 o con Tricia Pintar al 702-772-2407 . trab ajaremos con usted si ha sido impactado de una forma u otra para poder hacer arreglos de pago . Los recargos por demora de pago han sido suspendidos temporalmente para cuentas del trimestre pasado y el actual cobro del trimestre actual, si todavia debe meses pasados antes del la crisis se tienen que pagar, mas la cuotas actuales del este trimeste. Por favor llamar para hacer arreglos de pago. Tenemos algunas residencias con fugas de agua en el lado adentro de la propiedad del usuario, (parte de su responsabilidad en su propiedad) la asociacion es responsable al lado de las calles en la caja de suministro . tambien tenemos algunos usuarios drenando sus picinas o permitiendo que el agua se escape fuera de su propiedad hacia la calle , esto es un recordatorio de que su agua requiere permanecer en su propiedad . Si requiere drenar su picina o regar su yarda por favor no tirar agua en la calle usela para regar las plantas o sus arboles , si requiere mas ideas como hacerlo llamar para ideas como hacerlo. El agua tirada en la calle por fugas o intencional no reparadas en una forma lo mas pronto possible se le recargara costo adicional de $75.00 por desgaste de agua y equipo de pozo . Tenemos nueva mesa directiva , Tricia Pintar -presidenta Joe Meza - vice presidente Don Layton - tesorero LindaKnudsen - secretaria John Hunt -maestro de agua (water master) Richard Avila -miembro Tonya Johnson- miembro La asociacion ( Hillcrest Manor Water Users Association ) cuenta con una pagina en la red donde podra adquirir mas informacion y las juntas del la mesa directiva donde se plantearan la nueva informacion y estados de cuenta para mejor transparencia y uso de cuentas . Si alguien desea mas informacion se podra pasar al http://www.hmwua.org se encuentran contactos y datos para mas informacion . Todos estamos juntos en nuestra communidad en estos momentos por favor mantengance saludalbles y a salvo. Si necesita ayuda para sus pagos, llamenos . No pience que adivinamos su nesecidad, si no llama no sabremos su situacion. Hillcrest Manor Water User Association.
March 18, 2020 Hillcrest Manor Water Users Association Water System: Please be advised that during this time and until further notice, the Hillcrest Manor Water Users Association water system will not be able to suspend/disconnect water to any residents or commercial buildings due to late payment or delinquent charges. Furthermore, any current residents or commercial customers who have suspended water service shall be reconnected immediately. Please advise your customers that the suspension of shutoffs and reconnections is only temporary and encourage them to make payment arrangements or bring their account current during this time. With the ongoing COVID-19 circumstances, it is important that we keep our community healthy and safe. Thank you, LeRoy Daines Utility Services, Inc. LeRoy Daines, President/Operator PO BOX 35908 Las Vegas, NV 89133 702-556-8069 |
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